144G.91 ASSISTED LIVING BILL OF RIGHTS.
Subdivision 1. Applicability. This section applies to residents living in assisted living facilities.
Subd. 2. Legislative intent. The rights established under this section for the benefit of residents do not
limit any other rights available under law. No facility may request or require that any resident waive any of
these rights at any time for any reason, including as a condition of admission to the facility.
Subd. 3. Information about rights. Before receiving services, residents have the right to be informed
by the facility of the rights granted under this section and the recourse, residents have if rights are violated.
The information must be in plain language and in terms residents can understand. The facility must make
reasonable accommodations for residents who have communication disabilities and those who speak a
language other than English.
Subd. 4. Appropriate care and services. (a) Residents have the right to care and assisted living services
that are appropriate based on the resident’s needs and according to an up-to-date service plan subject to
accepted health care standards.
(b) Residents have the right to receive health care and other assisted living services with continuity from
people who are properly trained and competent to perform their duties and insufficient numbers to adequately
provide the services agreed to in the assisted living contract and the service plan.
Subd. 5. Refusal of care or services. Residents have the right to refuse care or assisted living services
and to be informed by the facility of the medical, health-related, or psychological consequences of refusing
care or services.
Subd. 6. Participation in care and service planning. Residents have the right to actively participate
in the planning, modification, and evaluation of their care and services. This right includes:
(1) the opportunity to discuss care, services, treatment, and alternatives with the appropriate caregivers;
(2) the right to include the resident’s legal and designated representatives and persons of the resident’s
(3) the right to be told in advance of, and take an active part in decisions regarding, any recommended
changes in the service plan.
Subd. 7. Courteous treatment. Residents have the right to be treated with courtesy and respect, and to
have the resident’s property treated with respect.
Subd. 8. Freedom from maltreatment. Residents have the right to be free from physical, sexual, and
emotional abuse; neglect; financial exploitation; and all forms of maltreatment covered under the Vulnerable
Subd. 9. Right to come and go freely. Residents have the right to enter and leave the facility as they
choose. This right may be restricted only as allowed by other law and consistent with a resident’s service
Subd. 10. Individual autonomy. Residents have the right to individual autonomy, initiative, and
independence in making life choices, including establishing a daily schedule and choosing with whom to
Subd. 11. Right to control resources. Residents have the right to control personal resources.
Subd. 12. Visitors and social participation. (a) Residents have the right to meet with or receive visits
at any time by the resident’s family, guardian, conservator, health care agent, attorney, advocate, or religious
or social work counselor, or any person of the resident’s choosing. This right may be restricted in certain
circumstances if necessary for the resident’s health and safety and if documented in the resident’s service
(b) Residents have the right to engage in community life and in activities of their choice. This includes
the right to participate in commercial, religious, social, community, and political activities without interference
and at their discretion, if the activities do not infringe on the rights of other residents.
Subd. 13. Personal and treatment privacy. (a) Residents have the right to consideration of their privacy,
individuality, and cultural identity as related to their social, religious, and psychological well-being. Staff
must respect the privacy of a resident’s space by knocking on the door and seeking consent before entering,
except in an emergency or where clearly inadvisable or unless otherwise documented in the residents service
(b) Residents have the right to have and use a lockable door to the resident’s unit. The facility shall
provide locks on the resident’s unit. Only a staff member with a specific need to enter the unit shall have
keys. This right may be restricted in certain circumstances if necessary for a resident’s health and safety and
documented in the resident’s service plan.
(c) Residents have the right to respect and privacy regarding the resident’s service plan. Case discussion,
consultation, examination, and treatment are confidential and must be conducted discreetly. Privacy must
be respected during toileting, bathing, and other activities of personal hygiene, except as needed for resident
safety or assistance.
Subd. 14. Communication privacy. (a) Residents have the right to communicate privately with persons
of their choice.
(b) If an assisted living facility is sending or receiving mail on behalf of residents, the assisted living
facility must do so without interference.
(c) Residents must be provided access to a telephone to make and receive calls.
Subd. 15. Confidentiality of records. (a) Residents have the right to have personal, financial, health,
and medical information kept private, to approve or refuse the release of information to any outside party, and
to be advised of the assisted living facility’s policies and procedures regarding disclosure of the information.
Residents must be notified when personal records are requested by any outside party.
(b) Residents have the right to access their own records.
Subd. 16. Right to furnish and decorate. Residents have the right to furnish and decorate the resident’s
a unit within the terms of the assisted living contract.
Subd. 17. Right to choose a roommate. Residents have the right to choose a roommate if sharing a unit.
Subd. 18. Right to access food. Residents have the right to access food at any time. This right may be
restricted in certain circumstances if necessary for the resident’s health and safety and if documented in the
resident’s service plan.
Subd. 19. Access to technology. Residents have the right to access Internet service at their expense.
Subd. 20. Grievances and inquiries. Residents have the right to make and receive a timely response
to a complaint or inquiry, without limitation. Residents have the right to know and every facility must provide
the name and contact information of the person representing the facility who is designated to handle and
resolve complaints and inquiries.
Subd. 21. Access to counsel and advocacy services. Residents have the right to the immediate access
(1) the resident’s legal counsel;
(2) any representative of the protection and advocacy system designated by the state under Code of
Federal Regulations, title 45, section 1326.21; or
(3) any representative of the Office of Ombudsman for Long-Term Care.
Subd. 22. Information about charges. Before services are initiated, residents have the right to be
(1) of all charges for housing and assisted living services;
(2) of any limits on housing and assisted living services available;
(3) if known, whether and what amount of payment may be expected from health insurance, public
programs, or other sources; and
(4) what charges the resident may be responsible for paying.
Subd. 23. Information about individuals providing services. Before receiving services identified in
the service plan, residents have the right to be told the type and disciplines of staff who will be providing
the services, the frequency of visits proposed to be furnished, and other choices that are available for
addressing the resident’s needs.
Subd. 24. Information about other providers and services. Residents have the right to be informed
by the assisted living facility, prior to executing an assisted living contract, that other public and private
services may be available and that the resident has the right to purchase, contract for, or obtain services from
a provider other than the assisted living facility.
Subd. 25. Resident councils. Residents have the right to organize and participate in resident councils
as described in section 144G.41, subdivision 5.
Subd. 26. Family councils. Residents have the right to participate in family councils formed by families
or residents as described in section 144G.41, subdivision 6.