STAFFING ISN’T JUST ABOUT NUMBERS
Meeting the Minimum Doesn’t Always Mean You’re Compliant Rule 59A-36.010, F.A.C. – Staffing Standards One of the biggest misconceptions I hear from assisted living owners is: “We’re fine. We meet the minimum staffing requirement.” Unfortunately, that’s not how AHCA evaluates staffing. Surveyors aren’t simply counting the number of employees working. They’re asking a much more […]
Want To Know What AHCA Is Going To Inspect?
WANT TO KNOW WHAT AHCA IS GOING TO INSPECT? Use the Same Survey Tool They Use. One of the best pieces of advice I can give any assisted living owner or administrator is this: Stop guessing what AHCA is going to inspect. AHCA has already told you. The same survey tool their surveyors use during […]
Empty Beds Aren’t Always A Marketing Problem
EMPTY BEDS AREN’T ALWAYS A MARKETING PROBLEM Sometimes They’re a Leadership Problem. One of the most common conversations I have with assisted living owners goes something like this: “Our occupancy is down. We need more referrals.” Sometimes they’re right. But after visiting hundreds of assisted living facilities across Florida, I’ve learned that occupancy problems often […]
DON’T LET A BROKEN A/C TURN INTO A CLASS II DEFICIENCY
Summer Is Here… Is Your Facility Ready? Rule 59A-36.014(3), F.A.C. – Physical Plant: Safe Living Environment Over the past few weeks, I’ve seen something that concerns me. More than six assisted living facilities have received Class II deficiencies related to air conditioning and excessive indoor temperatures. These are not minor citations. Class II deficiencies are […]