Memory Care Director

Job Title: Memory Care Director
FLSA Status: Exempt
Department: Memory Care
Date Updated: September 14, 2020
CORE VALUES
Natural; inherent to our organization
1. Proactive and Gritty – We have perseverance and passion to accomplish long-term goals. Although intense when needed, our real strength comes from our stamina.
2. Flexibility – We are here to serve with custom-tailored solutions. We are proud to represent a diverse group of clients.
3. Radically Candid – Saying what we think with caring intentions helps identify and solve issues quickly. Debate, decide, commit, and execute with excellence.
SUMMARY
The Memory Care Director is responsible for assisting the Wellness Director and Executive Director in all areas necessary to promote optimal resident care and efficiencies of the Memory Care/Memory Care Unit. This position coordinates all care services provided to residents by caregivers and medication aides in collaboration with the Wellness Director and Executive Director. This is a working coordinator position thus responsibilities also include providing personal assistance and routine daily care in accordance with the Resident Care Profile to help promote the residents’ independence and quality of life. This position is also responsible for coordinating recreational activities and encouraging residents to maintain optimal functionality. The position has main responsibility for staff development within the Memory Care/Memory Care Unit. This position is for Memory Care/Memory Care units with thirty (30) or less residents.
Reports to: Executive Director with additional responsibilities to the Wellness Director
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES
The essential duties and responsibilities described below are representative of those an employee encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
1. Ensures provision of services to the residents and ensures that the all Federal and State policies governing resident care are closely monitored and carried out.
2. Assist residents with their Activities of Daily Living (ADL) tasks as needed and directed. This includes bathing, grooming, personal and dental hygiene, transportation to meals and activities, bowel and bladder functions
(e.g., take to bathroom, portable commode, change incontinency products, etc.), shaving, dressing, and hair care.
3. Respond to resident’s needs promptly while maintaining each resident’s self-respect, personal
dignity, personal safety and confidentiality.
4. At the direction of the Wellness Director and Executive Director, interview, hire, evaluate, coordinate, motivate, monitor performance, schedule and supervise department staff in accordance with the company policy. Recruitment and selection should focus on qualified candidates with interest in care and management of individuals with dementia. Make recommendations to the Assisted Living Director, as requested, with respect to staff evaluations, merit pay increases, reprimands, disciplinary actions and terminations.
5. At the direction of the Wellness Director and Executive Director, coordinate departmental schedules and ensure adequate staffing in accordance with company standards, policies, procedures, budgets and state law.
6. Oversees continuing education and staff development programs for caregivers and medication aides, as regulated by Federal and State licensing requirements.
7. Conduct or participate in orientation for new members of the department to ensure that all employees are knowledgeable of the goals, policies and procedures for the department.
8. Conduct or schedule necessary training of department staff that ensures competent delivery of medications to residents, emergency procedures, record keeping, residents’ records and acceptable treatments. Ensure all care staff complete state required training.
9. As directed by the Wellness Director and Executive Director, monitor and assist with all personal care services and medication provision provided to community residents. Ensure that all appropriate documentation has been completed, including charting, ADL documentation and medication documentation.
10. Arrange for coverage of job duties within the department(s) during employee rest periods, meal periods and/ or absences either through delegation or personal completion of duties. This coverage may be for caregivers, medication aides or Memory Care unit care givers.
11. At the direction of the Wellness Director and Executive Director, assist with the completion of resident assessment program in accordance with current rules, regulations, guidelines and company policies that govern resident assessment; administer pre-admission and periodic assessments to all residents and monitor changes in status. Provide reassessments on a regular basis, as requested by Wellness Director and Executive Director.
12. Conduct interviews and observations on a continual basis of the residents to alert the Wellness Director and Executive Director and others of changes in the physical or emotional health of the resident. Participate in weekly service plan meetings, as requested.
13. As directed by the Wellness Director and Executive Director, complete all required data entry into the Care software to ensure maintenance of resident care information. Ensure that Care Profile/Individualized Service Plan and assignment sheets are completed timely and all required documentation has been completed.
14. Develop methods for coordination of nursing services with other resident services to ensure the continuity of the residents’ total regimen of care, as requested by the Wellness Director and Executive Director.
15. Act as care manager and resource person for the residents and their families. Contact physicians, family and others to obtain specific orders for care and represent the property to professional personnel, residents and the community, as directed by the Wellness Director and Executive Director.
16. Coordinate prescription orders with doctors’ offices and pharmacy delivery of medications, as needed. Supervise central storage and delivery of medications.
17. Assist the Wellness Director and Executive Director with monitoring infection control programs, specifically recognizing patterns of in-house infections and their potential spread as well as compliance of care staff with all safety programs.
18. Conduct property tours and promote the property to members of the community.
19. Supports administration in referral development and maintaining high census.
20. Participate in property surveys (inspections) made by authorized governmental agencies, as directed by the Wellness Director and Executive Director.
21. Maintain a safe and secure environment for all staff, residents and guests, following established safety
standards. As directed by the Wellness Director and Executive Director, coordinate special provisions for the safety of residents with special needs, i.e., visual deficits, hearing loss.
22. Participate in fire and safety procedures when needed to assure resident/staff safety.
23. Maintain inventory of needed supplies, as directed by Wellness Director and Executive Director.
24. Provide the Wellness Director and Executive Director with information relative to the care needs of the residents and the department’s ability to meet those needs.
25. Participate in daily “Stand-Up” meetings to communicate key issues within the department, in the absence of the Wellness Director and Executive Director or as requested.
26. As requested, assist in the budget preparation for the department and monitor department costs on a day-to-day basis.
27. Performs day-to-day clerical work connected with the position.
28. At the direction of the Wellness Director and Executive Director, maintain a listing of the location of all oxygen tanks in the community. Ensure current list is provided to Concierge for use in emergencies.
29. Promotes and displays a spirit of teamwork in performance of daily duties through cooperative interactions with co-workers and other departments.
30. Support a positive and professional image through actions and dress.
31. Performs other duties consistent with the position as assigned by the Wellness Director and Executive Director.
MINIMUM QUALIFICATIONS
Education: Bachelor’s Degree in Health/Human Services with experience in Memory Care/Senior Living. Associate Degree in Healthcare / Social Work or other education may be accepted with relevant work experience. Certifications as required by the state. Certified Dementia Practitioner preferred.
Experience: Prefer two (2) years of experience providing residential care to the elderly or similar experience with specialized dementia care programs. Prefer one-year supervisory experience in a health-related field.
Mathematical Skills: Ability to perform calculations in support of personnel actions, budget, and other financial responsibilities.
Reasoning Skills: Understand and conceptualize concepts as well as demonstrate ability to make decisions in stressful situations.
Oral/Written Communication Skills: Be able to explain ideas and to communicate complex ideas to a wide audience (employees, residents, family members, governmental agencies, public, etc.), both in writing and verbally. Equipment Used: Be proficient in basic office equipment (including a personal computer) for the purpose of
accomplishing and maintaining a high level of job performance.
Physical Effort: Must be mobile and able to perform physical requirements of the job.
Personal Characteristics: Ability to show sincere compassion towards cognitively impaired older adults. Demonstrates genuine concern for the physical and emotional needs of older people and their families.
Working Conditions: Well-lighted office with appropriate ventilation and temperature levels.
Other: Employee must pass a criminal record clearance prior to beginning work in the community as required by law. Employee must possess current first aid training. Employee must be at least eighteen (18) years of age.