NAC 449.088  Policies and procedures. 

     1.  A facility must have written policies and procedures available to members of the staff, clients and the public which govern the operation of the facility and services provided by the facility.

     2.  The policies must:

     (a) Ensure that only those persons are accepted as clients whose needs can be met by the facility directly or in cooperation with community resources or other providers of treatment with which it is affiliated.

     (b) Ensure that a client whose physical or mental condition has changed to such an extent that the client can no longer be adequately served by the facility will be transferred promptly to an appropriate facility.

     (c) Set forth the rights of clients and members of the staff and provide for the registration and disposition of complaints without threat of discharge or reprisal against any employee or client.

     (d) Ensure that the admission agreement between the administrator and the client does not permit the administrator or his or her designee a power of attorney.

 

NAC 449.15327  Policies and procedures for services and operation of the facility. 

     1.  Each facility shall have written policies and procedures available to members of the staff, clients and the public that govern the operation of the facility and services provided by the facility.

     2.  The policies must:

     (a) Ensure that only those persons are accepted as clients whose needs can be met by the facility directly or in cooperation with community resources or other providers of treatment with which it is affiliated or has contacts.

     (b) Ensure that a client whose physical or mental condition has changed to such an extent that the client can no longer be adequately served by the facility will be transferred promptly to an appropriate facility. Written transfer agreements or other written provisions with such other facilities must be maintained by the facility.

     (c) Set forth the rights of clients and members of the staff and provide for the registration and disposition of complaints without threat of discharge or reprisal against any employee or client.

 

NAC 449.15341  Policies and procedures concerning employees. 

     1.  Each facility shall have on duty, all hours of each day, members of the staff sufficient in number and qualifications to carry out policies, responsibilities and program continuity.

     2.  All members of the counseling staff of a facility shall be authorized by state law to provide alcohol and drug counseling.

     3.  The administrator or his or her appointee shall be present and responsible for the operations of the facility during normal hours.

     4.  Each facility shall have written policies and procedures for the recruitment, selection, promotion and termination of members of the staff.

     5.  Each facility shall have written policies and procedures concerning wages and salaries, working hours, employee benefits, vacation and sick leave, rules of conduct, and training and development of the staff.

     6.  Each facility shall provide an orientation session to new employees. Documentation of the session must be maintained in the personnel file of the employee.

     7.  Each facility shall have written policies and procedures governing disciplinary actions that clearly define the mechanism for the suspension or dismissal of members of the staff as well as the procedures for appeal.

     8.  Each facility shall maintain a written job description for each position at the facility. The job description must accurately reflect the actual job situation and must be reviewed annually or whenever a change in the responsibilities of the job or qualifications occurs. Job descriptions must be available on request to all members of the staff. A job description must include, without limitation:

     (a) The title of the job;

     (b) The tasks and responsibilities of the job;

     (c) The skills, education and experience necessary for the job;

     (d) The relationship of the job to other jobs within the program; and

     (e) The working conditions, location and shift of the job, and the materials and equipment to be used on the job.

     9.  Each facility shall maintain a personnel record for each employee of the facility. The record must include, without limitation:

     (a) The employment application;

     (b) Letters of recommendation;

     (c) Records from any investigation of the employee;

     (d) Verification of training, experience and certification;

     (e) Job performance evaluations;

     (f) Incident reports; and

     (g) Disciplinary actions taken.

     10.  Each facility shall maintain personnel records in a secure manner and make them available only to those persons authorized to receive personnel records in the written policies and procedures of the facility. An employee must have access to his or her own file upon request.

     11.  Each person employed in a facility shall have a preemployment physical examination or certification of a 3-year health record from a physician, and be tested for tuberculosis as required in chapter 441A of NAC.

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