Qualifications of the leadership team
The Massachusetts Executive Office of Elder Affairs takes the qualifications of management staff in an Assisted Living Residence very seriously, as they should. Management staff in the ALR are ultimately the employees who must uphold the high quality of professionalism that residents have come to expect. Check out the following regulation provided by the EOEA as to the qualifications and training your community management must adhere to:
12.06: Staffing Requirements
(1) Qualifications for the Manager.
The Manager of an Assisted Living Residence shall be at least 21 years of age and must have demonstrated experience in administration, supervision, and management skills. The Manager must also have a Bachelor’s degree or equivalent experience in human services management, housing management or nursing home management. The Manager must be of good moral character and must never have been convicted of a felony.
(2) Qualifications for the Service Coordinator.
The Service Coordinator of an Assisted Living Residence must have a minimum of two years’ experience working with elders or persons with disabilities. The Service Coordinator shall be qualified by experience and training to develop, maintain and implement or arrange for the implementation of individualized service plans. The Service Coordinator must also have a Bachelor’s degree or equivalent experience, and knowledge of aging and disability issues.
(7) Special Care Residence Manager.
A Special Care Residence must designate an individual who will be responsible for all Special Care operations. The Manager of a Special Care Residence shall be at least 21 years of age, must have a minimum of two years’ experience working with elders or disabled individuals, knowledge of aging and disability issues, demonstrated experience in administration, and demonstrated supervisory and management skills. The Manager must also have a Bachelor’s degree or equivalent experience in human services management, housing management or nursing home management. The Manager must be of good moral character, and must never have been convicted of a felony.
(3) General Staffing Requirements.
All staff shall possess appropriate qualifications to perform the job functions assigned to them. No person working in a Residence shall have been determined by an administrative board or court to have violated any local, state or federal statute, regulation, ordinance, or other law reasonably related to the safety and well-being of a Resident at an Assisted Living Residence or patient at a health care facility.
Top Takeaway:
Understanding the unique qualifications that makes each leadership position on your team is a fundamental part of creating a high preforming community that is in good standing with EOEA.