(a) The facility must make available to potential residents a written statement(s) that includes the following information listed below. Providing a copy of the facility resident contract or facility brochure containing all the required information meets this requirement.

  1. The facility’s admission and continued residency criteria;
  2. The daily, weekly or monthly charge to reside in the facility and the services, supplies, and accommodations provided by the facility for that rate;
  3. Personal care services that the facility is prepared to provide to residents and additional costs to the resident, if any;
  4. Nursing services that the facility is prepared to provide to residents and additional costs to the resident, if any;
  5. Food service and the ability of the facility to accommodate special diets;
  6. The availability of transportation and additional costs to the resident, if any;
  7. Any other special services that are provided by the facility and additional cost if any;
  8. Social and leisure activities generally offered by the facility;
  9. Any services that the facility does not provide but will arrange for the resident and additional cost, if any;
  10. The facility rules and regulations that residents must follow as described in Rule 59A-36.007, F.A.C.;
  11. The facility policy concerning Do Not Resuscitate Orders pursuant to Section 429.255, F.S., and Rule 59A-36.009, F.A.C., and Advance Directives pursuant to Chapter 765, F.S.;
  12. If the facility is licensed to provide extended congregate care, the facility’s residency criteria for residents receiving extended congregate care services. The facility must also provide a description of the additional personal, supportive, and nursing services provided by the facility including additional costs and any limitations on where extended congregate care residents may reside based on the policies and procedures described in Rule 59A-36.021, F.A.C.;
  13. If the facility advertises that it provides special care for individuals with Alzheimer’s disease and related disorders, a written description of those special services as required in Section 429.177, F.S.; and,
  14. The facility’s resident elopement response policies and procedures.

(b) Before or at the time of admission, the resident, or the resident’s responsible party, guardian, or attorney-in-fact, if applicable, must be provided with the following:

  1. A copy of the resident’s contract that meets the requirements of Rule 59A-36.018, F.A.C.,
  2. A copy of the facility statement described in paragraph (a) of this subsection, if one has not already been provided,
  3. A copy of the resident’s bill of rights as required by Rule 59A-36.007, F.A.C.; and,
  4. A Long-Term Care Ombudsman Program brochure that includes the telephone number and address of the district office.

(c) Documents required by this subsection must be in English. If the resident is not able to read, or does not understand English and translated documents are not available, the facility must explain its policies to a family member or friend of the resident or another individual who can communicate the information to the resident.