92.105 Investigations of Complaints | TX
(a) In accordance with the memorandum of understanding (relating to Memorandum of Understanding Concerning Protective Services for the Elderly), between the Texas Department of Human Services (DHS) and the Texas Department of Protective and Regulatory Services, DHS receives and investigates reports of abuse, neglect, and exploitation of elderly and disabled persons or other residents living […]
92.103 Complaint Investigation | TX
(a) A complaint is any allegation received by the Texas Department of Human Services (DHS) regarding abuse, neglect, or exploitation of a resident, or a violation of state standards. (b) DHS must give the facility notification of the complaint received and a summary of the complaint, without identifying the source of the complaint.
92.102 Abuse, Neglect, or Exploitation Reportable to DADS | TX
(a) An assisted living facility staff who has cause to believe that the physical or mental health or welfare of a resident has been or may be adversely affected by abuse, neglect, or exploitation or that the resident has died due to abuse or neglect, must report the abuse, neglect, or exploitation to: (1) DADS […]
92.83 Informal Dispute Resolution | TX
a. If a facility and DADS cannot resolve a dispute regarding a violation of a licensing rule, the facility is entitled to an informal dispute resolution (IDR) conducted by the Texas Health and Human Services Commission (HHSC) in accordance with Texas Health and Safety Code §247.051. b. Within 10 days after the facility receives the […]