The Tennessee OHCF has mandated that certain information must be displayed in a conspicuous location and readily accessible for residents, visitors, and staff alike. Ensuring these individuals have access to these notices will be easily noted by inspectors, so I would place the following written statements somewhere in your central lobby area or another area where residents easily congregate.
Each ACLF shall meet the following staffing and procedural standards:
An ACLF shall post the following at the main public entrance:
(a) A statement that a person of advanced age who may be the victim of abuse, neglect, or exploitation may seek assistance or file a complaint with the Division of Adult Protective Services. The statement shall include the statewide toll-free number for the Division and the telephone number for the local district attorney’s office. The posting shall be on a sign no smaller than eleven inches by seventeen inches. (This same information shall be provided to each resident in writing upon admission to any facility);
(b) A statement that any person, regardless of age, who may be the victim of domestic violence may call the national domestic violence hotline for immediate assistance, with that number printed in boldface type, and posted on a sign no smaller than eight and one-half inches (8½”) in width and eleven inches (11”) in height;
(c) A statement regarding whether it has liability insurance, the identity of their primary insurance carrier, and if self-insured, the corporate entity responsible for payment of any claims. It shall be posted on a sign no smaller than eleven inches (11”) in width and seventeen inches (17”) in height; and
(d) “No Smoking” signs or the international “No Smoking” symbol, consisting of a pictorial representation of a burning cigarette enclosed in a red circle with a red bar across it, shall be clearly and conspicuously posted at every entrance.
(e) A statement that any person who has experienced a problem with a specific licensed ACLF may file a complaint with the Division of Health Care Facilities. The posting shall include the statewide toll-free telephone number for the Division’s centralized complaint intake unit.