Website Watercrest Senior Living

Assisted Living and Memory Care Naples, FL


Watercrest Senior Living Group associates answer a calling to serve seniors and their families every day. They are recognized for their achievements and empowered to share their vast experience with their peers ensuring the quality of our assisted living and memory care services and the well-being of our residents. Our associates champion a culture which nurtures relationships in the interest of acting as trusted advisors. By continuously investing in these servant hearts, Watercrest Senior Living Group develops value-centered leaders who deliver personalized services.


The Environmental Services Director maintains the building and grounds in the best possible condition; performs preventive maintenance; provides turnaround repairs for marketing purposes; and responds to maintenance emergencies. The Environmental Services Director handles a multitude of duties, from shampooing carpets to changing light bulbs to mopping floors and repairing leaky sinks. The Environmental Services Director is also occasionally responsible for general electrical work, as well as fixing woodwork or furniture. The Environmental Services Director ensures there is a diverse staff with the skills appropriate for maintenance and housekeeping.


·       Servant Leadership directs all aspects of decision making

·       Walk through the community daily, replacing any needed bulbs, including spotlights, exit lights, chandelier bulbs, etc.

·       Walk the grounds daily, picking up any debris and look for any new concerns

·       Check the front entrance daily to ensure visitors receive a great first impression

o   The door and any glass should be clean

o   Flowers watered and any seasonal decorations properly hung

o   Door mats should be clean and not faded

o   Ensure the door itself works properly, is clean and that the paint is in good condition

·       Ensure the grounds landscaping is maintained and presents well at all times

·       Daily review the maintenance work order log

·       Is aware of current and future open inventory to ensure they are turned and move-in ready

·       Ensures all state regulations and company policies are being followed and is always prepared for survey’s and inspections

·       Is prepared to implement the Emergency Response Program

·       Responsible for maintaining, adjusting and adhering to state approved ERP

·       Ensures that resident rooms and common areas are clean and safe at all times

·       Ensures the proper use of equipment and supplies and upholds cleaning and safety standards

·       Be prepared for and manage emergency situations including disasters, fire and other emergencies

·       Responsible for fire safety program and equipment

·       Schedules, conducts and maintains safety committee ensuring participation from all areas of the community

·       Review direct report associate time punches in Paychex for accuracy

·       Process bi-weekly payroll and department staff members

·       Participate in the recruitment and selection of staff personnel

·       Respond in a timely manner to requests of residents, families and guests

·       Responsible for maintaining department budget /expenses


Able to communicate effectively with all levels of management, team members, residents, family members, guests, vendors, referral sources, and outside contacts
Able to manage revenue and expense budget
·       Able to make independent decisions

·       Must be able to communicate in a warm, friendly and caring manner

·       Must be familiar with and adhere to guidelines related to the Fair Housing Act (FHA) and the American with Disabilities Act (ADA)

·       Must be able to paint, move furniture, do minor electrical and plumbing repairs

·       Must possess a passion to work with and around senior citizens


·       High School Graduate or equivalent


Two (2) years in the senior living environment
Strong leadership skills with a minimum of two (2) years’ experience in supervising and management
Electrical and Plumbing Experience a plus

The following physical demands are representative of those that must be met to successfully perform the essential functions of this position:

·       Able to stand or walk 75% of the day

·       Able to drive when needed to get supplies for the community

·       Able to concentrate with frequent interruptions

·       Able to work under stress and in emergency situations

·       Able to work under conditions that require sitting, standing, walking, reaching, pulling, pushing, and grasping

·       Able to talk and hear effectively in order to convey instructions and information to residents and team members

·       Occasionally lift/carry up to 50 pounds


·       Work in all areas of the community

·       Subject to reactions from dust, disinfectants and cleaning chemicals and may be exposed to infectious waste, diseases and other conditions

·       Use personal protective equipment and supplies when needed to prevent burns, falls, and infection

·       Personal protective equipment includes infection control kit, rubber gloves and non-slip shoes

·       Subject to infectious diseases, substances and odors

·       Follow Safety Policy & Procedures


I have read, understand and acknowledge my job description establishes the basic requirements necessary to perform the job intended, and should not be considered to be a detailed list of all the responsibilities, skills, efforts or physical requirements or working conditions associated with this job. Community needs may necessitate performing additional tasks necessary to deliver a high quality of service.

I further understand and acknowledge that this job description is not all inclusive and that the Company reserves the right to revise and/or change job requirements and responsibilities as needed.


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